EDGETONE SALES ONLY (items bought directly through Edgetone Records or Amazon)
If your items are found to be defective you may choose to exchange the item or receive store credit for a purchase at a later date.
Please note we cannot exchange items unless they are defective or damaged. Items that are returned more than 30 days after delivery, are in unsellable condition, or are missing parts will be charged a restocking fee of 15% at our discretion.
SALES TO DISTRIBUTORS
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund issued within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error or the item is damaged.
Packing and Sending Your Return
Just a few simple steps:
1. Pack the items along with the packing slip (receipt) securely in a box or padded envelope. You can use the box or padded envelope the items arrived in or another box or padded envelope, if you prefer.
|HOME | ARTISTS | CATALOG | DOWNLOAD | GALLERY | LINKS | NEWS | CONTACT|
Web site design and maintenance by |Gert Rude Music Marketing